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  "Name": "Autotask",
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  "ServerUrl": "https://askpod.ai/mcp/autotask-2",
  "IssueTotal": 27,
  "Held": 20,
  "Issues": [
    {
      "Title": "ARM build for Docker image",
      "Excerpt": "### Tool type\n\nOther\n\n### What are you adding or changing?\n\nWould it be possible to include an ARM build for the Docker image? \n\nThis would make it possible to run the MCP server on an ARM system.\n\n### API endpoints involved\n\n_No response_\n\n### Breaking changes\n\n- [ ] This change modifies existing tool behavior",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/266",
      "PublishedAt": "2026-08-30T07:28:37.000Z",
      "State": "open",
      "Comments": 0,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "Possible fix(deps): 3 vulnerable dependencies in package-lock.json",
      "Excerpt": "Spotted what might be an issue in `website/package-lock.json` around line 2021.\n\nAstro versions prior to 6.4.6 allow Server‑Side Rendered (SSR) applications to fetch prerendered error pages (e.g., /404, /500) using a URL built from the incoming request's Host header. Because the Host header is not validated, an attacker can supply a malicious host, causing the server to make an arbitrary HTTP request and expose the response data. This SSR Server‑Side Request Forgery (SSRF) can lead to informatio",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/258",
      "PublishedAt": "2026-08-25T20:29:39.000Z",
      "State": "open",
      "Comments": 0,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] Since 2.30.0 no autotask-mcp.mcpb is included in release artifacts",
      "Excerpt": "### Component\n\nDocumentation\n\n### What happened?\n\nReadme says: \"Download autotask-mcp.mcpb from the latest release\" When navigating to the releases page it only contains source zip since the release of 2.30.0, prior releases still included the mcpb file\n\n### Steps to reproduce\n\n1. Navigate to [Releases page](https://github.com/wyre-technology/autotask-mcp/releases/tag/v2.32.2)\n2. Attempt to find a mcpb file\n\n### Environment\n\n_No response_",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/244",
      "PublishedAt": "2026-08-13T12:32:48.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Enhancement] Add Contract Management Tools (Search, Update, Creation)",
      "Excerpt": "### Tool type\n\nAPI Coverage Expansion\n\n### What are you adding or changing?\n\nContract management is one of the most frequent PSA tasks for MSPs, but autotask-mcp currently has no tools covering the Contracts entity (39 tools today cover Companies, Tickets, Projects, Time Entries, etc., but not Contracts).\n\n1. Contract search / listing - Query contracts by Account, Status (Active/Expired/Cancelled), Contract Type, and date range. - Return contract header fields only (no service lines) to keep res",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/237",
      "PublishedAt": "2026-08-10T16:36:37.000Z",
      "State": "closed",
      "Comments": 1,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] queueID missing from autotask_search_tickets tool definition",
      "Excerpt": "### Component\n\nMCP Tool\n\n### What happened?\n\nExpected: the tool should allow for searching with a queueID argument as per documentation.\n\nhttps://github.com/wyre-technology/autotask-mcp/blob/main/website/src/content/docs/reference/tools.md#tickets\n\nActual: The definition is missing from the [code](name: 'autotask_search_tickets',)\n\n\n### Steps to reproduce\n\nPayload:\n```\nRequest (tools/call JSON-RPC to autotask_search_tickets):\n{\n  \"jsonrpc\": \"2.0\",\n  \"id\": 1,\n  \"method\": \"tools/call\",\n  \"params\":",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/208",
      "PublishedAt": "2026-07-22T09:15:18.000Z",
      "State": "closed",
      "Comments": 1,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "PATCH /Contacts returns HTTP 404 on Autotask Zone DE1 (Zone 18) — update_contact broken + missing userDefinedFields",
      "Excerpt": "## Summary\n\nThree related bugs that make it impossible to update Contact records (including \nuser-defined fields) on **Autotask Zone 18 / DE1 (European zone)**:\n\n1. `PATCH /{Entity}` (collection-level PATCH with ID in body) returns **IIS HTML 404** on Zone 18\n2. `autotask_update_contact` is missing the `userDefinedFields` parameter\n3. `autotask_raw_request` does not allow `PUT`, so there's no workaround\n\n---\n\n## Feature Request / Completeness\n\nIt is important that **all Contact fields are fully ",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/133",
      "PublishedAt": "2026-06-07T13:16:15.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] autotask_create_ticket_note does not use Field Info for Publish and NoteType",
      "Excerpt": "### Component\n\nMCP Tool\n\n### What happened?\n\nautotask_create_ticket_note has static values in tool description, however they can vary and thus should be dynamic.\n\nTool definition should be configured to query fields / entityinformation for `Publish` and `NoteType` from: /V1.0/TicketNotes/entityInformation/fields during tool call for accuracy.\n\nFrom tool.definitions.ts:\n\n        noteType: {\n          type: 'number',\n          description: 'Note type (1=General, 2=Appointment, 3=Task, 4=Ticket, 5=",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/126",
      "PublishedAt": "2026-05-28T03:56:16.000Z",
      "State": "closed",
      "Comments": 1,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Enhancement] Add issueType and subIssueType to autotask_update_ticket tool",
      "Excerpt": "### Tool type\n\nExisting Tool Enhancement\n\n### What are you adding or changing?\n\nissueType and subIssueType are not exposed in the autotask_update_ticket tool. Would be useful for ticket triage.\n\n### API endpoints involved\n\nPATCH /v1.0/tickets\n\n### Breaking changes\n\n- [x] This change modifies existing tool behavior",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/109",
      "PublishedAt": "2026-05-21T22:38:17.000Z",
      "State": "closed",
      "Comments": 1,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "Four `search*` tools advertise filter params they silently drop — `searchContracts`, `searchConfigurationItems`, `searchInvoices`, `searchTasks`",
      "Excerpt": "## Summary\n\nFour `autotask_search_*` MCP tools publish an `inputSchema` advertising filter properties (e.g. `companyID`, `searchTerm`, `status`) with descriptions like *\"Filter by company ID\"* — but the underlying service methods read **only** `options.filter` and `options.pageSize`. The advertised properties are accepted, logged at debug level, and then discarded. Every call returns the first N records of the entity table regardless of what the caller asked for.\n\nThe `filter` escape hatch the s",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/105",
      "PublishedAt": "2026-05-15T07:35:19.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] autotask_search_tasks ignores all filter parameters, returns same generic dataset every call",
      "Excerpt": "### Component\n\nMCP Tool\n\n### What happened?\n\nThe `autotask_search_tasks` tool returns the same generic set of ~100 old completed tasks regardless of which filters are provided. Filters like `assignedResourceID`, `status`, and `projectID` appear to be ignored.\n\n### Steps to reproduce\n\nUse search_tasks tool with filter of assignedResourceID\n\n### Environment\n\nAzure App Container  - Custom agent in Copilot studio.  Other requests working as expected.",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/104",
      "PublishedAt": "2026-05-15T07:29:10.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "searchCompanies ignores page parameter — cache pre-warm loops 100× on the same page, blocking all tool calls. LAZY_LOADING env var is dead code.",
      "Excerpt": "Two compounding bugs in the company-mapping cache cause every tool call to hang for ~80 seconds on first invocation (and again every 30 minutes when the cache TTL expires):\n\n1. **`searchCompanies` in `src/services/autotask.service.ts` drops the `page` parameter** when calling the underlying SDK. Every page in `MappingService.refreshCompanyCache`'s loop re-fetches page 1, so the cache ends up with the same 200 records regardless of tenant size, after burning 100× pagination API calls.\n2. **The `L",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/101",
      "PublishedAt": "2026-05-14T11:33:17.000Z",
      "State": "closed",
      "Comments": 4,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "serverInfo.version reports hardcoded \"1.0.0\" instead of actual package version",
      "Excerpt": "## Summary\n\nThe MCP `initialize` handshake returns `serverInfo.version: \"1.0.0\"` regardless of which release of `autotask-mcp` is actually running. We verified this on a freshly-pulled `v2.24.4` Docker image (`ghcr.io/wyre-technology/autotask-mcp:v2.24.4`):\n\n```json\n{\n  \"result\": {\n    \"protocolVersion\": \"2024-11-05\",\n    \"serverInfo\": {\n      \"name\": \"autotask-mcp\",\n      \"version\": \"1.0.0\"\n    }\n  }\n}\n```\n\n## Expected\n\n`serverInfo.version` should reflect the actual server build (e.g. `2.24.4`)",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/94",
      "PublishedAt": "2026-05-12T14:43:40.000Z",
      "State": "closed",
      "Comments": 3,
      "Reporter": "Contributor",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] autotask_create_service_call is defined twice",
      "Excerpt": "### Component\n\nMCP Tool\n\n### What happened?\n\nautotask_create_service_call tools are defined twice and it is causing issues when adding the MCP server to some MCP gateways.\n\n### Steps to reproduce\n\nAttempting to add the Autotask MCP server to a third-party MCP Gateway \n\nDuplicate exported definitions in: **src > handlers > tool.definitions.ts**\n\n### Environment\n\n- MCP Server version latest from main",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/71",
      "PublishedAt": "2026-04-24T07:35:52.000Z",
      "State": "closed",
      "Comments": 1,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Bug] API Threshold messages",
      "Excerpt": "### Component\n\nMCP Tool\n\n### What happened?\n\nExpected: No errors\nActual: I keep getting errors that the app disconnected AND I get email warning that the API Threshold has exceeded. \n\nI am using a dediced API system user for my claude desktop, i am the only one using it, Any ideas on how to reduce this \n\n\n### Steps to reproduce\n\nI in this case i was asking of a project status report including the status detail notes on all open, non internal projects\n\n\n### Environment\n\n_No response_",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/69",
      "PublishedAt": "2026-04-22T18:56:04.000Z",
      "State": "closed",
      "Comments": 7,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "Expose contactID as a filter parameter for autotask_search_tickets.",
      "Excerpt": "### Tool type\n\nExisting Tool Enhancement\n\n### What are you adding or changing?\n\nAdd contactID as a supported filter parameter to the autotask_search_tickets tool.\n\nThe Autotask REST API already supports querying tickets by contactID — the field is confirmed as isQueryable: true via autotask_get_field_info on the Tickets entity, and the field is actively populated on tickets. However, contactID is not currently exposed as a filter in the autotask_search_tickets tool parameters.\n\nCurrent behavior:",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/65",
      "PublishedAt": "2026-04-11T21:25:01.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "Feature Requests: Missing ticket/project fields, checklist items, zone auto-detection & more",
      "Excerpt": "### Tool type\n\nExisting Tool Enhancement\n\n### What are you adding or changing?\n\nHey Aaron,\n\nfirst of all — I want to genuinely thank you, multiple times over. We use this MCP \nevery single day as a team, and I mean that without any exaggeration. What you've \nbuilt here has fundamentally changed the way we work. Our colleagues are thrilled, \nour workflows are smoother, and we're only just starting to discover the full \npotential. It's truly impressive what you've put together — thank you, thank y",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/55",
      "PublishedAt": "2026-04-05T22:39:17.000Z",
      "State": "closed",
      "Comments": 2,
      "Reporter": "External",
      "Rank": "recent",
      "Extractor": "github_issue"
    },
    {
      "Title": "[Enhancement] - Feature Request: Service Calls support (for Tickets)",
      "Excerpt": "### Tool type\n\nExisting Tool Enhancement\n\n### What are you adding or changing?\n\nHey Aaron + Team 👋\n\nFirst of all — huge thank you for building autotask-mcp. This is genuinely one of the coolest things I've come across in a while, and the effort you've put into it really shows. We've been experimenting with it and it's been a blast.\n\n---\n\n**Feature Request: Service Calls support (for Tickets)**\n\nWe work heavily with Service Calls in Autotask — it's core to how we schedule and plan work on tickets",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/38",
      "PublishedAt": "2026-03-22T15:36:39.000Z",
      "State": "closed",
      "Comments": 3,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "Feature Request: Add autotask-mcp to Docker MCP Registry",
      "Excerpt": "## Feature Request\n\nIt would be great if `autotask-mcp` could be added to the [Docker MCP Registry](https://github.com/docker/mcp-registry). This would allow users to easily install and run the Autotask MCP server via Docker Desktop's MCP Toolkit, making setup much simpler.\n\n## Why?\n\n- **Easy installation**: Users could enable the server directly from Docker Desktop without manual setup.\n- **Container isolation**: Running in Docker provides full container isolation and security.\n- **Docker-built",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/23",
      "PublishedAt": "2026-02-06T10:48:14.000Z",
      "State": "closed",
      "Comments": 4,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "Works in Claude Chat but not in Claude Cowork – special configuration required?",
      "Excerpt": "## Description\n\nThe autotask-mcp server works correctly when used in **Claude Chat**, but it does **not** work in **Claude Cowork** (I have not tested Code).\n\n## Steps to Reproduce\n\n1. Configure the autotask-mcp MCP server as described in the README.\n2. Use it in Claude Chat — it works as expected.\n3. Try using it in Claude Cowork — it does not function.\n\n## Expected Behavior\n\nThe MCP server should work in both Claude Chat and Claude Cowork.\n\n## Actual Behavior\n\nThe server only works in Claude C",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/22",
      "PublishedAt": "2026-02-06T10:19:35.000Z",
      "State": "closed",
      "Comments": 3,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    },
    {
      "Title": "Feature Request: Add support for reading Items in Approve and Post status",
      "Excerpt": "Hi there!\n\nFirst of all, thank you so much for creating this MCP integration for Autotask! It's incredibly useful and well-built.\n\nFeature Request\n\nI was wondering if it would be possible to add support for reading Items that are in the Approve and Post statuses? This would be a great addition to the current functionality and would help streamline our workflow even further.\n\nThank you for considering this request, and keep up the great work!",
      "SourceUrl": "https://github.com/WYRE-AI/autotask-mcp/issues/21",
      "PublishedAt": "2026-02-05T11:12:53.000Z",
      "State": "closed",
      "Comments": 6,
      "Reporter": "External",
      "Rank": "top",
      "Extractor": "github_issue"
    }
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